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Travel

April 08, 2008

Finding A Decent Hotel to Stay At

Everyone’s experience staying at a hotel can be completely opposite.  One guest complains the staff is extremely unfriendly; another family at the same hotel raves about the staff. 

Try reading the reviews of various lodgings posted at hotels.com and you’ll discover what hotel guests complain about:

Frontviewnite •Spiders or a strange bug crawling around in the bathroom or the bed
•Noisy guests partying all night next door
•Abysmal room service
•Lumbering, dimly lit elevators
•Out-of-date furnishings ready for the woodchipper
•A front desk indifferent to your needs
•A room with a broken TV remote, light bulbs not replaced and not enough towels
•An inadequate hotel restaurant
•An unhelpful hotel concierge

Face it, we need all the help we can get in choosing a hotel. Some travelers complain that certain lodgings rated as four-star are anything but once they check in. A website awards a hotel a four-star rating, but then another travel site such as Orbitz, AAA, Expedia or Travelocity gives the same lodging a three-star rating.

According to USA Today, each hotel booking website has it own star (or diamond) rating system. Travel experts suggest we check a number of rating systems before settling on a hotel. Here are links to some of these websites: Expedia, Orbitz and TravelwebAAA, Travelocity, Sidestep, Hotwire, Hotels.com and Priceline.

Different hotel ranking systems hand out stars based on different criteria: hospitality, customer service, upscale facilities, comfort, closeness to shopping and attractions, room service, valet parking, fitness centers and state-of-the-art business centers.

What do you look for in a decent hotel? From reading various hotel reviews by a host of guests, here’s the list:

•The #1 amenity people want in a hotel is honesty. In other words, if you advertise yourself as a four-star hotel, you should be a four-star hotel.  A room that comes with an ocean view should actually have an ocean view.   The non-smoking room on the third floor far away from the elevators and the ice machine you requested should be the room you end up staying in.

•One important quality people want is a friendly and efficient hotel staff.  You’re on vacation and you don’t want to be spending your time off trying to fix a broken TV set or having to call the front desk seven times to get the set repaired.  The hotel maintenance crew should try to fix the broken set asap.

•A clean room with a pleasant odor and not a musty smell from previous water damage or some awful spill is a wonderful amenity.

•Any hotel restaurant can be expected to have good food and a wide selection of options.

•Small things in a hotel room make a major difference.  Free bottled water is a nice add-on.  High quality toiletries (good shampoo, body moisturizer, and bath gel), plenty of towels and reliable wake up calls can make a hotel stay very memorable.

•A sharp concierge staff who knows where to sight see and eat is important.  Sometimes a concierge will make you a restaurant reservation and if you mention his name, you may get complimentary desserts.   

•A secure room door with a peephole.  In addition, every good hotel needs a cleaning staff that respects the “do not disturb” sign.

No hotel is perfect.  However, if you’re away on vacation, you want to be sure your stay in the lodging of your choice is truly time off.

John   
Email John:  johnsblog@teshmedia.com

My new book Intelligence For Your Life:  Powerful Lessons For Personal Growth is now available in your local bookstores or you can order it online from Amazon.com and Barnes & Noble.

March 25, 2008

Clearing Up Four Big Travel Myths

Spring is here and it’s time to start making summer travel plans.  Be on the look out for those seasoned travelers who love to give out advice about the best places to stay, how to get free airline upgrades and where to eat cheaply. However, not all travel advice is reliable.32353260

To make your next outing worry-free, let me take apart some travel myths that often put a cramp in our plans.

Myth#1:  If you use your cell phone during takeoff, you’ll cause the plane to crash.  Once you climb aboard any plane, the  flight attendant will announce that you must turn off your cell phones, Blackberries and all other electronic devices.

The reason given for the big “turn off” is that in accordance with FAA policy,  “they [electronic devices] interfere with the plane’s navigational system.” 

However, according to Forbes Traveler the FAA has tested personal electronic devices (PEDs), including iPods, Gameboys and laptops seeking to determine whether or not they interfere with the plane’s navigational system.

FAA scientists even bumped up the Radio Frequency Interference these devices give off . . . up to 100 times their normal level.  Then these experts placed the PEDs no less than three feet from the cockpit instruments.  Nothing happened.

Why the rule if the FAA cannot prove PEDs will interfere with the operation of a plane?   

Rather than the FAA make an enforceable rule, they leave it up to each airline to set its own policy. If you use your PED and disregard the flight attendant’s instructions, you’re not violating FAA rules, but the airline’s ruling. You will be subject to arrest for interfering with a flight crew.

Myth #2:  You must be willing to make a Saturday night stopover to obtain a low fare.  For many years the airline industry locked out business travelers from the best prices on tickets by requiring them to spend a weekend night away from home. 

Budget airlines broke away from these standards and offered low fares to everyone without any restrictions!

Still, some airlines do provide better rates if you purchase your tickets two weeks or up to a month in advance.

If you run into an airline that requires you to stay overnight to get a good deal on a ticket, my advice to you is to keep shopping.

Myth #3: The cabin air circulation makes the plane a prime breeding ground for colds and flu viruses.  Modern jet planes were originally designed to bring in air from the outside at high altitudes.  The extremely cold air is then heated by the aircraft engines and circulated into the passenger cabin getting rid of the old air. 

However, the procedure costs fuel which means more money.  Many airlines decided to recirculate the air already onboard the cabin, bringing in a minimal amount of new air. 

If the person in Seat 19B has the flu, and you’re sitting a few rows back in 24E, you may be breathing his air.  The best thing to do is drink plenty of water, wash your hands and turn off the air vent over your head.

Myth #4:  Dress up when you fly and you’ll get an automatic upgrade.  Is it true that men and women dressed in well-pressed business suits, get upgraded to first class?  After all, it would be a plus for the airlines to have first class filled with cool looking suits. 

Not true.  Airlines do not give out free upgrades anymore. Thanks to the frequent flyer programs, airline carriers can use computers to look up their most profitable customers. Now upgrades are awarded in compliance with those who fly the most on that one airline. 

John   

Email John:  johnsblog@teshmedia.com

Don’t forget. My new hardcover book Intelligence For Your Life: Powerful Lessons for Personal Growth is on sale. You can purchase a copy online by visiting Barnes & Noble or Amazon.com